Refund policy

At INKNUMB Tattoo Numbing Cream, customer satisfaction is our priority. If you are not completely satisfied with your purchase, we're here to help.

Returns

You may request a return within 15 days of receiving your order.

To be eligible for a return:

The item must be unused and in its original packaging.
The product must be in the same condition as you received it.
Proof of purchase or order number is required.

Refunds

Once we receive and inspect your returned item, we will notify you of the approval or rejection of your refund.

If approved, your refund will be processed to your original payment method within 5–10 business days, depending on your bank or payment provider.

Non-Returnable Items

For hygiene and safety reasons, opened or used products cannot be returned unless they are damaged or defective upon arrival.

Damaged or Incorrect Orders

If you receive a damaged, defective, or incorrect item, please contact us within 48 hours of delivery with clear photos of the product and packaging.